At Bookends, we pride ourselves on offering friendly, reliable customer service and are always happy to help with any questions you may have.

Whether you need help with an order, have a question about a product, or simply want to get in touch, our team is on hand to assist.

Customer Support

For all enquiries, please contact our customer support team by email:

📧 support@bookendsonline.co.uk

We aim to respond to all emails as quickly as possible and usually within 1–2 working days.

To help us deal with your enquiry efficiently, please include your order number if your message relates to an existing order.

Orders, Returns & Delivery Queries

If you are contacting us about:

• Order tracking
  
• Damaged or faulty items
  
• Returns or refunds
  

Please include full details and your order number in your message.
You may also find helpful information in our Refunds & Returns Policy.

Alternatively, you can get in touch by completing the contact form below. Please provide as much detail as possible and a member of our team will respond as soon as they can.